PRIVACY NOTICE

Last Updated: February 19, 2026

This Privacy Notice describes how Imperial Home Experts (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or contact us regarding our home services.

We are committed to protecting your privacy and being transparent about how your information is used.

1. INFORMATION WE COLLECT

We may collect the following information:

Information You Provide Directly

When you:

Fill out a contact form
Schedule a service or consultation
Call, email, or text us

We may collect:

Name
Phone number
Email address
Service address
Any information you voluntarily provide

Automatically Collected Information

When you visit our website, we use Google Analytics to collect basic usage information such as:

Pages visited
Time spent on the site
Device type
General geographic region

This information does not identify you personally and is used only to improve website performance and user experience.

We do not sell personal data.

2. HOW WE USE YOUR INFORMATION

We use information to:

Respond to inquiries
Schedule appointments
Provide requested services
Improve our website and customer experience
Maintain internal records
Comply with legal obligations

We do not use your information for behavioral advertising.

3. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies to:

Enable basic website functionality
Understand website traffic through Google Analytics

We do not use cookies for advertising or retargeting purposes.

You may adjust your browser settings to refuse cookies if you prefer.

For more information about how Google uses data, visit:
https://policies.google.com/privacy

4. SHARING OF INFORMATION

We do not sell or rent your personal information.

We may share information only with:

Service providers who assist in operating our website
Technology providers (such as website hosting or analytics services)
Legal authorities when required by law

All sharing is limited to what is necessary to operate our business.

5. HOW LONG WE KEEP INFORMATION

We retain personal information only as long as necessary to:

Provide services
Respond to inquiries
Maintain business records
Comply with legal requirements

When no longer needed, information is securely deleted or anonymized.

6. HOW WE PROTECT YOUR INFORMATION

We implement reasonable technical and organizational safeguards to protect your information.

While no method of transmission over the internet is completely secure, we take appropriate measures to protect the information you provide to us.

7. CHILDREN’S PRIVACY

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

8. YOUR PRIVACY RIGHTS (TEXAS RESIDENTS)

Under the Texas Data Privacy and Security Act (TDPSA), you may have the right to:

Request access to personal information we have about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of the sale of personal data (we do not sell personal data)

To exercise these rights, please contact us using the information below.

9. UPDATES TO THIS NOTICE

We may update this Privacy Notice from time to time. Updates will be posted on this page with a revised date.

10. CONTACT US

If you have questions about this Privacy Notice or wish to make a privacy request, please contact us:

Imperial Home Experts
Phone: (346) 327-6691
Email: admin@imperialhomeexperts.com